A one-stop-shop for HCP data-collection services.

For over 15 years, SurveyHealthcare (SHC), formally SHC Universal, has been a leader in healthcare market research, specializing in online survey data collection services that include quantitative and qualitative healthcare research, panel recruitment, programming and fieldwork management. We work directly with market research agencies and consultancies, to support pharmaceutical and medical device companies in making decisions that affect health outcomes. We do this by providing access to our global panel of 2M+ HCPs including physicians, allied healthcare professionals, payors, patients, caregivers, and key opinion leaders (KOLs) from the US, Canada, and Europe. All of our HCP survey respondents are profiled and verified in order to provide you with the most qualified healthcare perspective. Leveraging customized solutions via our proprietary technology suite, we work collaboratively with our clients to address their unique, individual needs and achieve their data research goals. With a knowledgeable team of industry experts across our global locations, we pride ourselves on providing 24-hour, top-notch client coverage, to deliver perfect data on time and within budget.

Core Values

Perfect Data

Perfect Data

Pharma and med device firms rely on our work to help make decisions that affect the health of millions of people. That’s why we sweat the details.

Client First

Client First

Without clients, SHC would not exist. While they are not always right, their needs should be prioritized and given primacy.

Candid Communication

Candid Communication

Communicating clearly and directly leads to swifter and better outcomes. We say what we mean, and mean what we say.



As in life, we believe that the foundation for success in business is a strong sense of morality.



To succeed, we need to be experts in our industry of healthcare data collection, as well as in our functional roles, whatever they may be.



We watch each other's backs and work together to advance our common goals.


Our organization is led by a dedicated team of healthcare market research experts with diverse backgrounds and areas of expertise. Collectively, we have over 100 years of experience at market research firms, data collection firms, and technology providers spanning across both qualitative and quantitative offerings. Our leadership is uniquely committed and involved with every client, every project, every step of the way – in fact, that’s one of the things that distinguishes us in the industry!

Our Daily Project Call, led by our CEO and attended each morning by our full operations and sales teams, provides a platform for our team to review in-field projects and resolve any issues in real time before they can affect project outcomes. This unique quality control process allows us to guarantee delivery on-spec and on-budget.

Meet the SHC leaders here!
Jerry Arbittier Founder & CEO
Jason Freeman Chief Operations Officer
Sal Brucculeri Chief Revenue Officer,
North America
Matt Walmsley Chief Strategy Officer
Randi Perry Chief Human Resources Officer
Antonio Tropea Managing Director, EU
John Castellano Senior VP,
Client Relationships
Jonathan Emerson Senior VP,
Client Relationships
Brian Fischer Senior VP,
Client Relationships
Alex Montanile Senior VP,
Client Relationships
MaryEllen Fasano SVP, Project Services, Quantitative
Christina Pereira VP, Project Services, Qualitative

24-Hour Global Coverage

Pocatello, ID

888 West Alameda Road
Pocatello, ID 83201

New York, Ny

14 Penn Plaza, Suite 1001
New York, NY 10122

London, Uk

Citypoint Building, FL 9

1 Ropemaker Street London EC2Y9HT


Join a growing team of bright colleagues committed to providing perfect data for healthcare research projects.

Submit Your Application

We provide the resources that enable learning and growth in a team environment. We operate in an open and forthright manner that encourages involvement at all levels, from the part-time interviewer to the president.

SHC Pocatello Supports Heart Health

SHC New York Supports Heart Health